Is It Possible to change Severity Only for Switch Down/Unresponsive Alerts

Products

• VMware Smart Assurance

Issue/Introduction

• How to change the severity only for Switch down/Unresponsive events from critical to Major? 

• There are other systems like router,firewall etc are discovered in the SMARTS for which severity should be CRITICAL only.

Environment

All supported releases of Smart

Resolution

Add below highlighted entries in dxa-conn-perf.conf for Switch followed by restart of the SAM service.

#COMPUTER SYSTEMS
sev ICIM_ComputerSystem         Unresponsive            Operational     4
sev ICIM_UnitaryComputerSystem  DiscoveryError          Discovery       3
sev ICIM_UnitaryComputerSystem  ErrorException          Error           2
sev ICIM_UnitaryComputerSystem  OperationalException    Operational     2
sev ICIM_UnitaryComputerSystem  PerformanceException    Performance     2
sev ICIM_UnitaryComputerSystem  PowerSupplyException    PowerSupply     2
sev ICIM_UnitaryComputerSystem  ResourceException       Resource        2
sev ICIM_UnitaryComputerSystem  TemperatureException    Temperature     2
sev ICIM_UnitaryComputerSystem  ConnectivityException   Availability    2
sev ICIM_UnitaryComputerSystem  Down                    Availability    1
sev ICIM_UnitaryComputerSystem  Unstable                Availability    1
sev ICIM_UnitaryComputerSystem  MightBeDown             Availability    2
sev Switch                      DiscoveryError          Discovery       2
sev Switch                      Down                    Availability    2

NOTE: It is recommended to test the above in a non-production environment first before implementing in the production.