Add 'Click Here' Button In The Email When Action Item Is Triggered From The MUX
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Add 'Click Here' Button In The Email When Action Item Is Triggered From The MUX

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Article ID: 411891

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Updated On:

Products

Clarity PPM On Premise

Issue/Introduction

When an action item is triggered from the action item module of the MUX, an email without "Click here" button is received. Is there a way to get that button when action item is triggered from the MUX?

Environment

All

Resolution

  1. Go to Administration and Notifications. Open Action Item for New UX:
  2. Notification Name: Action Item
  3. Notification ID: ACTION_ITEM_LIBRARY
  4. Description: Notification from the Action Items Library in the new user experience
  5. Under the Notification Body click the binoculars, which gives these Links:
    • Action Item Property Page
    • Action Item Details Page
  6. Select both and click "Add" & "Save"