All HCX Migrations types are failing for a single VM - "Error caused by file - /vmfs/volumes/Storage path/VMname.vmdk"
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All HCX Migrations types are failing for a single VM - "Error caused by file - /vmfs/volumes/Storage path/VMname.vmdk"

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Article ID: 411890

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Updated On:

Products

VMware HCX

Issue/Introduction

  • All migration types are failing for a single VM. 
  • The HCX workflow indicates that the checksum is not progressing after the exact value is repeated. 
  • Errors always indicate the same disk. 
    vMotion failed. System Error. Source side error is : Source side relocate failed
    for the virtual machine. Error caused by file
    /vmfs/volumes/vsan:###############-#############/#########-####-
    ####-####-############/<VM Name>.vmdk Target side error is : Could not
    complete network copy for file [ma-ds-########-########-####-#############]
    <VM Name>/<VM Name>.vmdk
  • The following is observed continuously on the HCX /common/logs/admin/app.log
    <Time Stamp> [VmotionService_SvcThread-71799, Ent: HybridityAdmin, , TxId: ########-####-####-####-#############] ERROR c.v.v.h.m.common.MigrationUtil- [migId=########-####-####-####-#############] Job (########-####-####-####-#############) failed with exception System Error. Source side error is : Source side relocate failed for the virtual machine. Error caused by file /vmfs/volumes/vsan:#############-##############/########-####-####-####-#############/<VM name>.vmdk
    Target side error is : Could not complete network copy for file [ma-ds-########-####-####-####-#############] <VM name>/<VM name>.vmdk
    java.lang.RuntimeException: Source side error is : Source side relocate failed for the virtual machine. Error caused by file /vmfs/volumes/vsan:#############-##############/########-####-####-####-#############/<VM name>.vmdk
    Target side error is : Could not complete network copy for file [ma-ds-########-####-####-####-#############] <VM name>/<VM name>.vmdk
            at com.vmware.hybridity.service.vmotion.jobs.VmotionWorkflow.doJoinMonitorProgress(VmotionWorkflow.java:2438)
  • The following is observed on the ESXi /var/log/hostd.log
    <Time Stamp> Er(163) Hostd[2102405]: [Originator@6876 sub=NfcManager opID=########-####-####-####-############# sid=5206e6ec user=vpxuser:<domain>\Administrator] File transfer [/vmfs/volumes/vsan:#########-########/########-####-####-####-#############/<VM name>.vmdk -> /vmfs/volumes/########-####-####-####-#############/<VM name>/<VM name>.vmdk] failed: XXX DiskLib error should follow -- Failed to read the file
    : Input/output error
  •  The following is observed on the ESXi /var/log/vmkernel.log
    <Time Stamp> Wa(180) vmkwarning: cpu54:2099225)WARNING: LSOM: LSOMReadVerifyChecksum:5241: Throttled: Checksum error on comp ########-####-####-####-#############, offset 61711851520 (computed CRC 0x0 != saved CRC 0x81bf8868 (F)) 4096

Environment

VMware HCX 

Cause

Data integrity issues, specifically checksum mismatches, were detected during the file transfer.

Resolution

If you believe you have encountered this issue, please open a support case with Broadcom Support (vSAN team) and refer to this KB article.

For more information, see Creating and managing Broadcom support cases.

Additional Information