Report Designer reports Copy option greyed out
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Report Designer reports Copy option greyed out

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Article ID: 411876

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

Unable to copy reports on the Report Designer unless the Reporting - Report Designer - Edit - All access right is granted to the user

STEPS TO REPRODUCE

  1. Create a user with the following access rights:
       
    • Global: 
         Reporting - Data Provider - Navigate
         Reporting - Navigate
         Reporting - Report Designer - Copy
         Reporting - Report Designer - Navigate
         
    • Instance: 
         Reporting - Report Designer - Edit (Grant this over an existing Report, let say Capacity Vs Demand)
  2. Login as the user above
  3. Go to MUX > Reporting > Report Designer
  4. You can see the Capacity Vs Demand report
  5. Right click on it

Expected Results: The Copy option to be enabled and being able to copy the report 
Actual Results: The Copy option is disabled

Environment

Clarity 16.3.3

Cause

This is caused by DE176372

Resolution

This is fixed in:

  • Clarity 16.3.3.2 (16.3.3 Patch 2)
  • Clarity 16.4.0

Workaround: Grant the global Reporting - Report Designer - Edit - All access right