Entra ID Login failure with Sddc Manager /vCenter Group Users
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Article ID: 411727
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Updated On:
Products
VMware SDDC Manager
Issue/Introduction
Where a user is registered as a group in the vCenter "Users and Groups" page and added as a group in SDDC Manager as well. This issue is observed only if the user is not enabled as an individual user and is only as a group.
When the user tries to login to the SDDC Manager UI after selecting the external IDP like Entra and enters the credentials of the user with group id as the username. After login, the user is redirected to the authorization error page stating that user is not authorized to view the page/application.
Environment
SDDC Manager 5.2.x
Resolution
Click the login link available on the authorization error page, this will successfully enter the application as authentication was already succeeded and user is redirected to right path after this action.
Alternatively, truncate the URL in the browser to the following https://<sddc-manager-ip>/port/ui/ and refresh the page to login successfully.