LUN status is showing as "Normal, Degraded " under the devices in Host UI.
Article ID: 411651
Updated On:
Products
VMware vSphere ESXi
Issue/Introduction
The LUN Status is showing as "Normal, Degraded" under the Storage devices in the host UI.
The issue is observed after the driver and firmware upgrade of the vmhba sas adapter.
VMHBA is not able to see mapped devices.
The paths are showing as connected from the storage array end.
Environment
VMware ESXi 7.x
Cause
"Normal, degraded" state is reported if LUN has only one path available. One of the vmhba paths are missing and is caused by faulty / loose cable connection.
Resolution
Reseat the SAS Cable.
Feedback
Yes
No
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