Unable to access the console of a virtual machine as it's only loading black screen with a spinning white circle
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Unable to access the console of a virtual machine as it's only loading black screen with a spinning white circle

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Article ID: 411610

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Updated On:

Products

VMware vSphere ESXi 8.0

Issue/Introduction

Upon accessing the web console of a virtual machine, it doesn't loads the login screen, instead loads a black screen with white spinning circle.

VMRC will launch with black screen only.

Environment

ESXi 7.x Esxi 8.x

Cause

If the parameter "svga.present" is set to 0 or False in the advanced settings of the virtual machine, it will eventually block the display of the virtual machine.

Resolution

Change the value of the parameter "svga.present" to TRUE or 1 to fix the issue.

Additional Information

SVGA is a virtual driver that enables 32-bit displays, high display resolution, and faster graphics performance. When you install VMware Tools, a virtual SVGA driver replaces the default VGA driver, which allows for only 640 X 480 resolution and 16-color graphics.