Connectall Jama Adapter - comment author shows an internal number instead of a username
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Connectall Jama Adapter - comment author shows an internal number instead of a username

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Article ID: 411582

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Updated On:

Products

ConnectALL ConnectAll On-Prem ConnectAll SaaS

Issue/Introduction

 Jama Adapter - comment author shows an internal number instead of a username

Steps to Reproduce: 

  1. Create an automation for Jama Stories <> Jira Stories
  2. Enable the "Include Author Name in Comment" function on the Entity Mapping Tab
  3. Map the Name and Comment fields, and set a _CONSTANT for the Jama parent Set.
  4. Save the automation
  5. Create a Story in Jama and add a comment
  6. Observe that the resulting comment in Jira has a numeric ID embedded instead of the username

Expected Results: 

  • Comment author displays username

Actual Results:

  • Comment author displays an internal number

Environment

3.9.1

Cause

DE176268

Resolution

Fixed in a future release.