Can't setup LDAP connection from IDM to DomainController (Active Directory)

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

The error below appears when testing connection with the Active Directory in VMware Identity Manager (vIDM).

"Connector Communication failed because of invalid data. The specified Bind DN and password could not be used to succesfully authenticate against the directory."

Environment

VMware Identity Manager 3.3.7

Resolution

Please ensure that the Base DN and Bind DN information are correct by following the KB: Unable to Authenticate AD Users in vIDM When Using OU in Base DN

If the issue persists, please ensure that Active Directory accepts encrypted or non-encrypted connections.
For an encrypted connection, please go to:

1. Log in to vIDM UI as the local admin
2. In the Administrator Console, click on Identity & Access Management
3. Click on the Active Directory profile
   • If it does not exist, please click on Add Directory
4. Enable the Encryption option and provide the CA Root certificate information.

Additional Information

For further information, please visit the Set Up Active Directory or LDAP Directory Connections documentation.