Error: Purple Screen of Death (PSOD)

Products

• VMware vSphere ESXi

Issue/Introduction

• Panic from another CPU (cpu 43, world 2097783): ip=###
  randomOff=###:#GP Exception 13 in world 2097783:lpage @######Halting PCPU 43.###.979Z cpu10:2097785)VMware ESXi 7.0.3 [Releasebuild-24585291]

• Code start: 0x42001dc00000 VMK uptime: 49:11:28:11.607
  cpu97:2099437)0x453a2ac9b580:[0x42001dc30610]WorldTable_ForAll@vmkernel#nover+0x2c
  cpu97:2099437)0x453a2ac9b5c0:[0x42001dd363fc]World_VsiVMList@vmkernel#nover+0x21 
  cpu97:2099437)0x453a2ac9b5e0:[0x42001dc02791]VSI_GetListInfo@vmkernel#nover+0x242 
  cpu97:2099437)0x453a2ac9b650:[0x42001e12b68e]UW64VMKSyscallUnpackVSI_GetList@vmkernel#nover+0x1b7 
  cpu97:2099437)0x453a2ac9bee0:[0x42001e0b542e]User_UWVMK64SyscallHandler@vmkernel#nover+0x183 
  cpu97:2099437)0x453a2ac9bf40:[0x42001dd4b638]SyscallUWVMK64@vmkernel#nover+0x90 
  cpu97:2099437)base fs=0x0 gs=0x420058400000 Kgs=0x0
  cpu97:2099437)No place on disk to dump data.
  Coredump to file: /vmfs/volumes/######-######-######/vmkdump/###############.Faulting world regs (01/15)Recursive panic (cpu 97, world 2099437, depth 1): ip=###### randomOff=######:
  #GP Exception 13 in world 2099437:storageRM @ ######

Environment

VMware ESXi host 7.X

Cause

• Corruption within the worldTable

Resolution

• To help pinpoint the faulty component, consider swapping the processor with one from a healthy ESXi host and then monitoring which ESXi host experiences the next PSOD to identify the problematic part