Updating Aria Operations Admin credentials in SDDC Manager fails with error "Message: Could not update VMware Aria Operations adapter credential in VMware Aria Operations for Logs"
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Updating Aria Operations Admin credentials in SDDC Manager fails with error "Message: Could not update VMware Aria Operations adapter credential in VMware Aria Operations for Logs"

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Article ID: 411484

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Updated On:

Products

VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

  • Update/rotate Aria Operations Admin user credentials in SDDC Manager fails with following information:

    Message: Could not update VMware Aria Operations adapter credential in VMware Aria Operations for Logs.
    Remediation Message:
    Reference Token:
    Cause: The VMware Aria Operations for Logs Automation vROps Adapter did not accept the new API credentials. Please manually update the VMware Aria Operations adapter for VMware Aria Operations for Logs.VMware Aria Operations for Logs update credential operation failed(VMware Aria Operations host: ##########)

Environment

Aria Operations 8.18.x

Cause

Aria Operations for Logs was unable to accept new API credentials of Aria Operations Admin user for Aria Operations integration.

Resolution

Workaround:

  1. Login to Aria Operations for Logs UI using Admin credentials.
  2. Go to Integrations tab.
  3. Edit VMware Aria Operations integration.
  4. Integrate Aria Operations using a different user or AD user(who has all required privileges).
  5. Save the configuration.
  6. Re-try update/rotate Aria Operations Admin credentials using SDDC manager.
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