Introspect assertion does not support payloads if the jwks_uri does not include .json. ForgeRock’s URI paths don’t include .json, which causes the error.
Log file showed:
"com.l7tech.external.assertions.oauth2.introspection.server.OAuthJWTTokenIntrospector: Error encountered while preparing the issuer=<issuer>'s jwks: Unable to obtain HTTP response from https://<hostname>:443/<path>/jwk_uri: Connect to <hostname>:443 timed out. Caused by: Connect to <hostname>:443 timed out.
ssg 11.1, outbound jwks_uri requests go through a proxy.
Add a row in Manage HTTP option screen with the following values:
Host = <jwks_uri hostname>
Port = <port number>
Protocol = HTTPS
Path = <uri path in the jwks_uri >
Proxy = <Proxy IP>:<Port>
Set manage http options for configuring the outbound connection to particular host used in the jwk_uri.