pu.exe is not getting installed on endpoint server when using Silent Installation binaries for Agent
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pu.exe is not getting installed on endpoint server when using Silent Installation binaries for Agent

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Article ID: 411167

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Updated On:

Products

DX Operational Intelligence CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) CA Unified Infrastructure Management SaaS (Nimsoft / UIM) DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

While deploying agent (robot) on the newly created server for monitoring, while we're using the silent installers, the pu utility is not installed.  We want the probe utility to be installed while using this installer because we want to use the same for deploying probe packages with Ansible automation.

Kindly let us know if there is a way the probe utility can be bundled with the silent installer for the UIM agent.

Environment

  • UIM 23.4
  • pu.exe
  • Ansible

 

Resolution

In older versions there was no out-of-the-box or automated way to include the probe utility (pu.exe) when performing a silent install of a robot. It may be done as a separate job using distsrv on a remote hub. Normally, you had to copy it over from another hub/robot (preferably of the same version).

That said, Ansible can be used to install separate packages after the initial installation of other software. This is a core function of Ansible so that's the way you would achieve it in this case.

Keep in mind that pu is currently a probe package (it used to be just a utility), so it has to be deployed. You can download the package from the online web archive at support.nimsoft.com.

Moreover, since pu is a probe 'package' now it can be distributed as a probe package to robots, and/or referenced using request.cfg for silent installation/deployment.

You can download the package from the online web archive at https://support.nimsoft.com