Registering or listing connector server causes core dump
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Registering or listing connector server causes core dump

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Article ID: 411161

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Updated On:

Products

CA Identity Suite

Issue/Introduction

A core dump is generated when listing or registering a connector server by either the IGX UI or by the command line.

For example, the command fails with the following errors: 

/opt/brcm/iga/inst/imps/bin
[igx@server_name bin]$ ./imps_csfconfig list
Error executing operation Command '['/opt/brcm/iga/inst/imps/bin/csfconfig', 'show', 'auth=etaadmin', 'authpwd=/opt/brcm/iga/tmp/imps/ps_listall_auth_file', 'json=yes']' died with <Signals.SIGSEGV: 11>.
[igx@server_name bin]$ 

It creates a core dump file at the following location:

/tmp/hsperfdata_igx
[igx@server_name hsperfdata_igx]$ ls -la           
total 88
drwxr-x---.   2 igx  igx     18 Sep  4 06:02 .
drwxrwxrwt. 126 root root  8192 Sep  4 12:57 ..
-rw-------    1 igx  igx  32768 Sep  4 12:58 4057
[igx@server_name hsperfdata_igx]$ 

We are seeing below errors with imcs server listing. 

For CCS, below errors may be seen in /opt/brcm/iga/logs/imps/
imps_csfconfig.log

2025-08-22 12:15:45,374 | __main__ | ERROR | Error getting list of
registered imcs servers

2025-08-22 12:16:43,807 | __main__ | ERROR | Error getting list of
registered imcs servers

2025-08-22 12:17:12,258 | __main__ | ERROR | Error getting list of
registered imcs servers

2025-08-22 12:17:12,258 | __main__ | WARNING | Failed to get list of
registered CS








Environment

IGA v15.x

Cause

The crash is happening in glibc while calling fgetws() method in older versions of glibc and following are the details:

This is **glibc bug #20568** and related issues that were introduced in certain glibc versions and affect wide character stream operations. 

This regression was introduced in glibc versions shipped with RHEL 9.4. The issue affects:

 **glibc versions**: 2.34+ in certain builds

 **Reported in**: Multiple glibc bugs (#20568, #20938, #28258)

 **Status**: Fixed in newer glibc versions but not yet backported to RHEL 9.4

Resolution

Apply the latest version of the glibc libraries.

Contact your Linux system administrator for assistance with applying the libraries.