XOG Login Issue - java.net.SocketException: Connection reset

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

• It is required to read and write data using XOG Client
• When trying to either invoke XOG directly via xog.bat / xog.sh, or by using the .properties file, the following error is noticed:
  • URL: http://example.com:443/niku/xog
XOG Invoke Failed
java.net.SocketException: Connection reset
• The actual Clarity URL is https://example.com

Resolution

• Use -sslenabled flag if invoking XOG directly without using a .properties file
• If using a .properties file, then make a copy of the test.properties file (available within the XOG Client) and make use of that. Try to not alter the ordering of various properties within it
• Use a dedicated account (newly created if required), directly created at Administration > Resources, within Clarity. Do not use an existing account, whose credentials are maintained at an IdP, if the environment is SSO enabled.