Flow Statistics Database Files Missing
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Flow Statistics Database Files Missing

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Article ID: 4111

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Updated On:

Products

CA Network Flow Analysis (NetQos / NFA)

Issue/Introduction

Flow Statistics is showing no data. Port 8067 has been confirmed to be open between the NFA Master Console and the Harvesters. The mysql\data\reporter directory should show a new flow_stats#p#data_till_*.idb file every day, but these files are not getting created.

Environment

NFA 9.3.x

Cause

The Flow Statistics data is stored in a partitioned flow_stats table in the MySQL database. The installer should install an event called “RotateFlowStatPartitionsEvent” on the target system. This is the one responsible for creating the new partitions and deleting partitions that contain data that is older than 30 days. If you run the following mysql commands, you should see the “RotateFlowStatPartitionsEvent” event:

Mysql Reporter

SHOW EVENTS;

Resolution

If the “RotateFlowStatPartitionsEvent” is missing, we can use the following procedure to add it.

Look in the directory: NFA\REPORTER\SQL\install, and you will see an SQL script named: RotateFlowStatPartitionsEvent.sql. That is the script that is responsible for creating the event on the system. We can create the missing event by running the commands from this script from the MySQL Command line, i.e.:

  1. DROP EVENT IF EXISTS RotateFlowStatPartitionsEvent;
  2. CREATE EVENT RotateFlowStatPartitionsEvent ON SCHEDULE EVERY 1 DAY STARTS (TIMESTAMP(CURRENT_DATE) + INTERVAL 1 DAY + INTERVAL 23 HOUR) DO CALL RotateFlowStatPartitions();
  3. CALL RotateFlowStatPartitions();

 

Additional Information

TEC1388606 - Why is my Flow Statistics page not showing data?

Tech Tip: NFA 9.3.2 New Flow Statistics displays flow rates of all of your Harvesters (replaces NAST/NFAParser)

NFA 9.3.2 Flow Statistics Documentation