In ConnectAll duplicate issues created in Jira when moving issues in Rally from one project to another in a multivariate project mapping.

Products

• ConnectAll On-Prem
• ConnectALL
• ConnectAll SaaS

Issue/Introduction

Steps to Reproduce: 

• Create a Jira Epic <> Rally FeatureAutomation with Multi-Project / Multivariate Project + Team <> Project configuration for.
• In the Field Mappings, map Jira Summary <-> Rally Name.
• Epic Name <- Rally Name
• Map Project & Team fields <-> Project Field in Rally.

 

Actual Results: 
No new Epic should be created, only the team value of the old Epic should be updated from TEST Team 1 to TEST Team 3.

 

Expected Results: 
We should be able to make changes to the project field in Rally, which should reflect the change in the mapped team field in Jira without any duplicates/new Epics being created. In the example provided above, no new Epic should be created; only the team value of the old Epic should be updated from MOR TEST Team 1 to MOR TEST Team 3.

Environment

3.8.0

Cause

DE172887

Resolution

Upgrade to 3.9.1 or higher version.