In connectAll Orphan failure is happening when we have multi variate field mapping

Products

• ConnectAll On-Prem
• ConnectALL
• ConnectAll SaaS

Issue/Introduction

Steps to Reproduce: 

• Create an automation between Jira and Rally multi project config.

• Do field mapping ref ss: 
• Create record in Rally and let it sync.
• Record created in Jira.
• Delete the record in Rally.
• Then trigger orphan now.
• Check for the orphan success in activity monitor.

 

Expected Results: 

• Orphan flow should success when we have multi variate field mapping as well.

Actual Results:

• Orphan failure is happening when we have multi variate field mapping.

 

2025-08-17 16:24:16 | (orphan-flows) thread #21 - JmsConsumer[processOrphanQ] | 'Failed to update the orphaned record' due to the error java.lang.Exception: Update to Jira failed. Status=400 , error {"errorMessages":[],"errors":{"project":"Could not find project by id or key."}} for xml { "fields": {
  "description": "new test",
  "project": {
    "key": "All" }, "issuetype": {
    "id": "10102",
    "value": null
  }
}}
 at com.go2group.connectall.jira.JiraRestConnector.updateRecord(JiraRestConnector.java:1124)
 at com.go2group.connectall.model.transformer.jira.rest.JiraRestConnectionManager.updateRecord(JiraRestConnectionManager.java:537)
 at com.go2group.connectall.model.api.AbstractConnectionManager.iUpdateRecord(AbstractConnectionManager.java:129)
 at com.go2group.connectall.orphan.OrphanCapability.processOrphanRecords(OrphanCapability.java:229)
 at com.go2group.connectall.model.api.AbstractConnectionManager.iProcessOrphanRecords(AbstractConnectionManager.java:745)
 at com.connectall.orphan.OrphanRecordProcessor.processOrphanRecords(OrphanRecordProcessor.java:109)
 at com.connectall.orphan.transformer.OrphanTransformer.processOrphanRecords(OrphanTransformer.java:55)
 at java.base/jdk.internal.reflect.DirectMethodHandleAccessor.invoke(DirectMethodHandleAccessor.java:103)
 at java.base/java.lang.reflect.Method.invoke(Method.java:580)
 at org.apache.camel.support.ObjectHelper.invokeMethodSafe(ObjectHelper.java:485)
 at org.apache.camel.component.bean.MethodInfo.invoke(MethodInfo.java:506)
 at org.apache.camel.component.bean.MethodInfo$1.doProceed(MethodInfo.java:309)
 at org.apache.camel.component.bean.MethodInfo$1.proceed(MethodInfo.java:286)
 at org.apache.camel.component.bean.AbstractBeanProcessor.useMethodInvocation(AbstractBeanProcessor.java:123)
 at org.apache.camel.component.bean.AbstractBeanProcessor.process(AbstractBeanProcessor.java:89)
 at org.apache.camel.component.bean.BeanProcessor.process(BeanProcessor.java:81)
 

Environment

3.9.0

Cause

DE174545

Resolution

Upgrade to 3.9.1 or higher build.