EventModels coming from Spectrum in OI

Products

• DX Operational Intelligence

Issue/Introduction

We have EventModels created in Spectrum through SBGW integrations with various intermediate NMSs, but OI does not recognize the device EventModels created as Devices, and so we are not able to decorate alarms from these EventModels in OI.

Is there a way to get OI to recognize these EventModels as devices in OI?

Environment

DX O2 SaaS

Resolution

An enhancement requested was already raised in order to have it. It will be evaluated and put in our backlog to be deployed soon. 

To follow up on the status of this request, please raise a ticket on Broadcom Support Portal and refer to this knowledge article in order to get the status.