Windows 2025 Certification - CA Service Management

Products

• CA Service Catalog
• CA Service Desk Manager
• CA Service Management - Asset Portfolio Management
• CA Service Management - Service Desk Manager

Issue/Introduction

When will CA Service Management be officially certified/supported with Windows 2025?

Environment

CA Service Management 17.4/17.5

Resolution

Windows 2025 is NOT certified with Service Management 17.4.

Windows 2025 is certified with Service Management 17.5, which has been released in July 2026. See General Availability Announcement for CA Service Management 17.5.

Additional Information

CA Service Management 17.4 Supportability Matrix

CA Service Management 17.5 Supportability Matrix