Licensing and Availability of OCR in Symantec DLP Cloud Detection Servers

Products

• CASB Securlet SAAS With DLP-CDS
• Data Loss Prevention Cloud Detection Service
• Data Loss Prevention Cloud Detection Service for ICAP
• Data Loss Prevention Cloud Detection Service for REST
• Data Loss Prevention Cloud Package
• Data Loss Prevention Cloud Service for Email
• Data Loss Prevention API Detection
• Data Loss Prevention Cloud Detection Service for Endpoint

Issue/Introduction

This article clarifies which Cloud Detection Server (CDS) entitlements include Optical Character Recognition (OCR) functionality.

Environment

Data Loss Prevention Cloud Detection Service
Data Loss Prevention Cloud Detection Service for ICAP
Data Loss Prevention Cloud Detection Service for REST
Data Loss Prevention Cloud Package
Data Loss Prevention Cloud Service for Email
Data Loss Prevention API Detection

Resolution

• Licensing
  
  
  • OCR for DLP Cloud Services is included with all Cloud Detection Server entitlements:
    
    
    • Data Loss Prevention Cloud Detection Service
    • Data Loss Prevention Cloud Detection Service for ICAP
    • Data Loss Prevention Cloud Detection Service for REST
    • Data Loss Prevention Cloud Package
    • Data Loss Prevention Cloud Service for Email
    • Data Loss Prevention API Detection
  • Exception: 
    • Data Loss Prevention Cloud Detection Service for Endpoint does not currently include OCR support.
      
      
• Configuration
  • OCR for DLP Cloud Services must be configured from the Symantec Enterprise Console. For details, see: Set up Optical Character Recognition (OCR) for DLP Cloud Services.