External recipients are reported as unknown
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External recipients are reported as unknown

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Article ID: 410771

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Updated On:

Products

CASB Securlet SAAS CASB Advanced Threat Protection CASB Audit CASB Gateway CASB Gateway Advanced CASB Security Advanced CASB Security Advanced IAAS CASB Security Premium CASB Security Premium IAAS CASB Security Standard CASB Securlet IAAS CASB Securlet SAAS With DLP-CDS

Issue/Introduction

DLP incidents for the Slack Securlet reports external recipients as unknown.

Resolution

Currently, external users can only be reported as unknown. ISFR-3699 is looking into the ability to report who the external recipient was.

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