Unable to download particular ESX upgrade package
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Unable to download particular ESX upgrade package

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Article ID: 410745

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Updated On:

Products

VMware vSphere ESXi

Issue/Introduction

  • Unable to find a specific ESX build for download in support.broadcom.com portal.
  • There is only 1 version listed per release (8.x vs 7.x).

Cause

  • There are 2 sections a user can select to download an ISO for ESXi. 
  • The "VMware vSphere ESXi" selection will only show the 2 builds. 

Resolution

  • Use the below search filters under "my downloads" in support.broadcom.com:
      • Select "VMware vSphere

  • Select your license type:
  • Selecting "VMware vSphere- Enterprise Plus" for this example
    • A drop down will appear - choose "7.0"
  • The 2nd to last drop down should say "VMware vSphere Hypervisor (ESXi)"
  • Click "View Group"
  • On the top right hand corner please select the build # as needed.