How to configure summary notifications for User Quarantine emails in Email Security cloud

Products

• Email Security.cloud

Issue/Introduction

This document describes the steps to configure summary notifications for User Quarantine emails in Email Security cloud

Environment

Email Security.cloud

Resolution

 To configure the summary notifications for User Quarantine emails :

• Select Dashboard > Platform > User Quarantine Settings and navigate to the New Account Defaults section.
• Select Global Settings or a Domain for custom settings.
• In the Notifications area, check Users receive welcome messages and summary notifications to enable this feature.
• Click Save and Exit.

Note : Typically, this setting is to send welcome messages and summary notifications is applied to all new accounts that are created in Email Quarantine. This notification setting can be overridden when a Quarantine Administrator creates an account. Also, where notifications are enabled for an Email Quarantine user's account, that user may also be able to switch notifications off themselves. You can permit new users to override these notification settings if required.