Uploading the .PUB file failed with error: "Upgrade-Coordinator upgrade failed. Error - Repository Sync status is not success on node <NSX-MGR-IP-Address>."

Products

• VMware NSX

Issue/Introduction

• One of the three NSX Managers, the Repo_Sync service is in a failed state showing in the NSX UI.
• Unable to use the resolve option to correct the issue.

Environment

VMware NSX

Cause

• Upgrade coordinator IP address was set to an old IP address that is not in use and is not assigned to any of the NSX managers deployed.
• Repository IP address was not set to an IP matching the three deployed NSX managers. The repo_sync service could not start due to the incorrect IP address configuration.

Resolution

• Running this command shows incorrect IP set to be the upgrade coordinator in the NSX cluster.
• As admin in NSX CLI:

> get service install-upgrade

• Run the command to set the IP address to one of the two NSX manager appliances. The command will need to be run on a NSX MGR with the repo_sync service not currently in a failed state.
• As admin in NSX CLI from NSX MGR to be set with the repository IP:

> set repository-ip <NSX_MGR_IP>

• Once the repo_sync service was able to start and sync with the correctly assigned repository IP, the Pub file could be successfully uploaded.