Reporting Module - String text becomes null when exported
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Reporting Module - String text becomes null when exported

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Article ID: 410504

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

Steps to reproduce:

  1. Create a data provider with 'investment' as the object
  2. Use that data provider to then create a new 'Report Design'
  3. Use 'Fixed' layout
  4. Open 'Tab Settings'. Change 'Report Type' to 'Attribute based'. Choose the 'Data Provider' from step 1
  5. Add an 'Attribute Group'
  6. Configure the 'Attribute Group' > 'Add Attributes' > Choose 'Description'
  7. Drag the 'Description' field to occupy the entire Attribute Group's width and height. Drag it even further down so that the 'Description' field's height is greater than that of Attribute Group's
  8. Publish this Report Design
  9. Navigate to Reports. Open the report. Export to PPTX.

Expected Result:

  • Contents of the 'Description' field are available in the exported report.

Actual Result:

  • 'Description' field does not have any data in it.

Environment

  • Clarity 16.3.3

Resolution

This is working as designed. It was evaluated as part of DE175872. As per the current design, those fields that go beyond the container (Attribute Group) height and width, will be ignored during export.