ESXi Host Upgrade fails with erorr VIBs that are <MISSING_DEPENDENCY_VIBS ERROR: Found=['HTI_bootbank_hti-upgrade-vib_1.1.0-80EM.700.1.0.15843807']>

Products

• VMware vSphere ESXi
• VMware vCenter Server 8.0

Issue/Introduction

• Attempting to scan the ESXi host against the custom HPE image fails and reports status as "Incompatible" in vLCM for the Cluster in vSphere Client UI.

The upgrade has VIBs that are missing dependencies:
HTI_bootbank_hti-upgrade-vib_1.1.0-8OEM.700.1.0.15843807

Remove the VIBs or use Image Builder to create a custom upgrade ISO image that contains the missing
dependencies, and try to upgrade again.

• While attempting the Upgrade Hosts Interactively from CD,DVC or USB flash drive below error is encountered.

<MISSING_DEPENDENCY_VIBS ERROR: Found=['HTI_bootbank_hti-upgrade-vib_1.1.8-80EM.788.1.8.15843887' ] 
Expected=[] These vibs on the host are missing dependency if continue to upgrade. Remove these vibs before upgrade or use Inage Builder to resolve this missing dependency issue.>

• Upon running below command in ESXi CLI, Below installed VIB hti-upgrade-vib is observed.
  • esxcli software vib list
  • 

Environment

VMware vSphere 7.x

VMware vSphere 8.x

Cause

The VMware ESXi host contains VIB/s that are not compatible with the custom image.

Resolution

 

1. Take SSH session to the affected ESXi host. Ref KB: Using ESXi Shell in ESXi
2. Confirm that the VIB is not in use using below command in ESX CLI.
   
   • For storage drivers, use: 
     
     • esxcli storage core adapter list | grep -i <vib_name>
   • For network drivers, use:
     
     • esxcli network nic list | grep -i <vib_name>

3. If the VIB is not in use or if it is acceptable to remove them, run the below command to remove the VIBs:

   • esxcli software vib remove -n <vib_name>
4. Reboot the ESXi host
5. Check the compliance and remediate the host/ try the Upgrade Hosts Interactively from CD,DVC or USB flash

 

 

Additional Information

• vSphere Lifecycle Manager Image Compliance check fails with Error: Host not compatible with the image, or Downgrades of manually added Components