VCD Database Backup Error: "Another Backup Creation is in Progress"

Products

• VMware Cloud Director

Issue/Introduction

Getting error as 'Another Backup creation is in progress. Please retry later ' while trying to create VCD database backup

Environment

VMware Cloud Director 10.6.x

Cause

When multiple backups are triggered and one of the processes gets stuck, a backup.lock file is created in /tmp each time a backup starts and is supposed to be automatically removed once the backup completes. In this case, however, the backup.lock file is not being automatically removed.

Resolution

To resolve the issue, take snapshot of the cells and manually remove the stale backup.lock file:

 

1. SSH into the VCD Primary Cell and log in as root user.

 

2. Navigate to the /tmp directory:

cd /tmp

 

3. Verify the presence of the lock file:

ls -l backup.lock

 

4. Remove the stale lock file:

rm -rf backup.lock

 

5. Retry initiating the backup process.

/opt/vmware/appliance/bin/create-backup.sh

Additional Information

References:

• Backup and Restore of VMware Cloud Director Appliance
• Backup and Restore of Your VMware Cloud Director Appliance