ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

[WARNING] Unable to process SMSESSION cookie.

book

Article ID: 41040

calendar_today

Updated On:

Products

CA Single Sign On Secure Proxy Server (SiteMinder) CA Single Sign On SOA Security Manager (SiteMinder) CA Single Sign-On

Issue/Introduction

Issue: 

Web agent is unable to process SMSESSION cookie and trace log shows message as "SMSESSION cookie is custom from a third party and not accepted".

Environment:  

CA Single Sign-On (SiteMinder) web agent

 

Cause

Session cookie was generated by custom SDK agent but the agent that is consuming/validating the session cookie didn't have proper configuration to handle custom cookie.

Environment

Release: ESPSTM99000-12.51-Single Sign On-Extended Support Plus
Component:

Resolution

Set AcceptTPCookie to YES in the Agent Config Object (ACO) for all the agents that will be validating the cookie that was generated by custom SDK.

Additional Information

- Session spec in the session cookie will have some information to identify how this session was created (either by SDK or web agent).

- The agent uses this information along with AcceptTPCookie setting to validate a cookie that was generated by custom SDK.

- In a multi agent environment, AcceptTPCookie must be set to YES in all agents that needs to validate the cookie that was originally generated by SDK.