"An error occurred while getting the cluster status" with command "get cluster status"

Products

• VMware NSX

Issue/Introduction

• Command "get cluster status" shows error "% An error occurred while getting the cluster status"
• Command "df -h" shows /config space usage >=10%
• NSX UI not accessible with error:
• • Some appliance components are not functioning properly.
Component health: SEARCH:UNKNOWN, MANAGER:UNKNOWN, UI:UP, NODE_MGMT:UP.
Error code: 101 

 

Environment

VMware NSX

Cause

Due to a known issue in JDK,  (JDK-8330017: ForkJoinPool stops executing tasks due to ctl field Release Count (RC) overflow), if there is no corfu compactor leader change for a long time, the corfu compactor leader may become unresponsive and not trigger compaction cycles, unless Corfu server is restarted. This leads to CBM service running out of memory and crashing.

 

Resolution

Refer the Resolution from :

"Some appliance components are not functioning properly." Error displayed when attempting to log in to NSX manager due to JDK impacting corfu compactor"