How do I generate a vIDM health check report for the different environment services?

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

This workflow helps runs a shell script that performs a series of validations in a VMware Workspace ONE Access (VIDM) cluster environment.

It produces a comprehensive log report to be submitted to Broadcom, Inc. support when requesting assistance.

 

Environment

Aria Automation Orchestrator 8.18

Resolution

To assist in troubleshooting VMware Identity Manager (vIDM) issues, use the workflow attached to this knowledge base article in conjunction with the vIDM Cluster Validation Script.

After running the workflow, download the generated log file and attach it when opening a service request with Broadcom Support.

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Part 1: Importing the Health Check Package

1. Download the workflow package file (.package) attached to this article.
2. (Optional) Verify the checksum of the downloaded package to confirm its integrity by following the steps in KB 387116.
3. (Optional) You may want to remove the older version if you have previously imported it.
4. Import the package into VMware Aria Orchestrator by following the official documentation: Import a Package.
5. Once imported, the workflow will be available in the Workflows tab under the HealthCheck-Workflows directory, or by searching for its name, "vIDM Health Check Report".
   
   

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Part 2: Running the Workflow

1. Run the "vIDM Health Check" workflow. In the Cluster Nodes tab, enter the FQDN or IP address for each node in your VMware Identity Manager cluster.
   
   
2. In the Authentication tab, provide the root user credentials (e.g., root username and password).
3. In the Script File tab, click the Browse button to navigate to the downloaded the script file linked at the top of this Resolution section.
4. Then, click the Run button to execute the workflow.
5. After the workflow finishes, navigate to the Logs tab of the workflow run. Select Actions > Download to save the log file.
   
   
6. Upload the downloaded log file when creating a new service request with Broadcom Support.

Additional Information

md5sum ../net.broadcom.vidm.healthcheck.package
77dbf194d08f3def6d6f6c1ebd4ab01a

When deleting an existing package, you can first export it to save a copy offline, and then: