How do I generate a vIDM health check report for the different environment services?
search cancel

How do I generate a vIDM health check report for the different environment services?

book

Article ID: 410295

calendar_today

Updated On:

Products

VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

You would like to generate a report of various services running in vIDM to provide to Broadcom support when opening a SR.

Resolution

To assist in troubleshooting VMware Identity Manager (vIDM) issues, you can use the health check workflow attached to this knowledge base article.

After running the workflow, download the generated log file and attach it when opening a service request with Broadcom Support.


Part 1: Importing the Health Check Package

  1. Download the workflow package file (.package) attached to this article.
  2. (Optional) Verify the checksum of the downloaded package to confirm its integrity by following the steps in KB 387116.
  3. Import the package into VMware Aria Orchestrator by following the official documentation: Import a Package.
  4. Once imported, the workflow will be available in the Workflows tab under the HealthCheck-Workflows directory, or by searching for its name, "vIDM Health Check".


Part 2: Running the Workflow

  1. Run the "vIDM Health Check" workflow. In the Nodes tab, enter the FQDN or IP address for each node in your VMware Identity Manager cluster.

  2. In the Authentication tab, select the appropriate authentication method and provide the necessary credentials (e.g., root username and password).
  3. Click the Run button to execute the workflow.
  4. After the workflow finishes, navigate to the Logs tab of the workflow run. Select Actions > Download to save the log file.

  5. Upload the downloaded log file when creating a new service request with Broadcom Support.

Additional Information

md5sum vIDM-Health-Check-Report.package
109c6fdcfdd590fb445b1f25008a5bbf

sha256sum vIDM-Health-Check-Report.package
7b2135afa7cb866f6000f31b0034584cd584e7573c6a27e44928068124daaa78

Attachments

vIDM-Health-Check-Report.package get_app