How to get CloudSOC SLA document

Products

• CASB Securlet SAAS
• CASB Audit
• CASB Gateway
• CASB Advanced Threat Protection
• CASB Gateway Advanced
• CASB Security Advanced
• CASB Security Advanced IAAS
• CASB Security Premium
• CASB Security Premium IAAS
• CASB Security Standard
• CASB Securlet IAAS
• CASB Securlet SAAS With DLP-CDS

Issue/Introduction

You need to obtain the latest CloudSOC SLA documentation.

Resolution

To obtain the documentation, first go to “Service Description.” on the CloudSOC login page:

In the Product Specific Documentation

In the first dropdown select “Cyber Security Software”, then select “Data Loss Prevention Cloud (or Core) Package.” in the Select Products dropdown:

You can then see the DLP Cloud (CloudSOC CASB, CDS, CWA) SaaS Listing - document 22328: