Introduction:
Customer requires to configure/integrate CABI after have had installed CA Service Desk
Question:
Is it possible to configure/integrate CABI after the installation of CA Service Desk?
Environment:
All supported Operating System by CA Service Desk
Answer:
Yes, it is possible to configure CABI after (CA Business Intelligence) . To do so, please follow the indicated steps below:
* Run the install process for CABI
* Select Language
* Select CA Business Intelligence Configuration for CA Service Desk Manager
* Complete the configuration steps
Additional Information:
Integrate CA Service Desk Manager with CA Business Intelligence