Sometimes, when a device is not being discovered or being discovered incorrectly, CA Support will ask for a debug log of the discovery action. This article describes how to enable the AutoDiscovery debug in CA Spectrum.
This debug information will be helpful to identify the issue related to the discovery of the devices and associated models.
Spectrum 10.x and later
Here debug needs to be enabled at two locations. The following steps show how:
Enable the debug on Spectrum VNM model:
Enable the debug under OneClick Administration:
The above debug outputs to the following files