Installing the telegraf agent via Manage Telegraf Agents fails with the error "Install Failed"

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

After logging into Aria Operations, attempting to install a telegraf agent from Operations > Applications > Manage Telegraf Agents, the process starts, but then fails and Last Operations Status column for the virtual machine shows Install Failed.

When reviewing the logs on the cloud proxy at /storage/vcops/log/adapters/APPOSUCAdapter/APPOSUCAdapter_*.log, you see errors similar to:

com.vmware.ucp.util.endpoint.vc.connection.VCenterClient.error - Not able to find the privileges '[VirtualMachine.GuestOperations.Execute, VirtualMachine.GuestOperations.Modify, VirtualMachine.GuestOperations.Query]' for user.

Environment

Aria Operations 8.18.x

Cause

The user account configured for the vCenter integration does not have sufficient privileges to install the telegraf agent through Manage Telegraf Agent. 

Resolution

Configure the user account used for the vCenter integration to have the correct privileges per Communication with Cloud Proxy and vCenter Server.

• Guest operation modifications
• Guest operation program execution
• Guest operation queries

Alternatively, the telegraf agent can be installed through the guest OS command line to avoid the need for the above privileges as the command line installation does not rely on vCenter. Refer to Install and Uninstall a Telegraf Agent for the installation steps.

Additional Information

Using vCenter Server Roles to Assign Privileges