Deleting filters that are referenced by other items in the dependency report

Products

• Client Management Suite
• IT Management Suite

Issue/Introduction

You have one or possibly a few filters that won't delete in the Symantec Management Console.  How do you get them to delete?

These filters, if improperly configured, will show up in the SMP Logs as errors when Delta Membership Update runs.

NOTE: this same Dependency Report works with Policies, tasks, and other items that can reference others.  For example, if you want to delete a Filter, you need to remove it from any Policies that use that Filter.  

Environment

IT Management Suite 8.x

Resolution

When a filter won't delete, there is usually a dependent filter that is using this filter.  As an Example, we have a Filter 1 and Filter 2 that are both reference by Filter 3.

When we try to delete Filter 1 or 2, we get this message about Filter 1 being referenced by other items: 

Clicking the "Dependency Report" mentioned above for Filter 1 reveals that Filter 3 is the dependent resource: 

So in order to delete Filter 1, we must also delete Filter 3, OR change the Definition of Filter 3 from using Filter 1. 

After resolving All of the Dependencies, the desired filter can be deleted.