ConnectALL - Misleading error message about failure due to issue linking when issue linking fields are not mapped
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ConnectALL - Misleading error message about failure due to issue linking when issue linking fields are not mapped

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Article ID: 409967

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Updated On:

Products

ConnectAll On-Prem ConnectALL

Issue/Introduction

Steps to Reproduce: 

  1. Create automation to from Rally to Jira
  2. Completed the basic field mapping for one way sync from Rally to Jira.
  3. Do not map Issue Linking fields like Formatted ID(Rally) or Key(Jira).
  4. Sync records.

 

Actual Results: 
For one of the record update successfully synced fro Rally to Jira but record shows failed in Related Artifact due to Record Linking even if the record linking field is not mapped.

 

Expected Results: 
If the record linking fields are not mapped in field mapping, ConnectALL should not attempt for Record Link.

Environment

3.9.0

Cause

DE174470

Resolution

DE174470 resolved in 3.10 and ported back in 3.9.1

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