Uninstalled cabi to install cabi 23.4.5 but it failed
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Uninstalled cabi to install cabi 23.4.5 but it failed

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Article ID: 409954

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

I was testing and uninstalled cabi 23.4.4 using the uninstall cleanup script and when I went to install cabi 23.4.5 it failed on this error. I can run this callback from the controller probe and it works fine. I am unable to get by this error. 

Sep 03 15:47:04:068 [main, cabi] nimEx.getCode()=4, nimEx.getMsgForCode()=not found, nimEx.getMessage()=Received status (4) on response (for sendRcv) for cmd = 'probe_config_get' name = 'wasp'
Sep 03 15:47:04:068 [main, cabi] ignoring the message as the key might not net set; logging it for tracking later 
Received status (4) on response (for sendRcv) for cmd = 'probe_config_get' name = 'wasp'
Sep 03 15:47:04:193 [main, cabi] activating wasp...
Sep 03 15:47:04:318 [main, cabi] ... activated wasp  [time taken=0 minute(s) 0 second(s) (125 ms)]
Sep 03 15:47:04:318 [main, cabi] java.lang.NullPointerException
at com.ca.cabi4uim.utilities.Utils.doCreateUpgradePropFileRequiredByCABIInstaller(Utils.java:614)
at com.ca.cabi4uim.Probe.writeUimProperties(Probe.java:293)
at com.ca.cabi4uim.Probe.doConfigAndRunCabiInstaller(Probe.java:441)
at com.ca.cabi4uim.Probe.setupCabiInBundledMode(Probe.java:388)
at com.ca.cabi4uim.Probe.setupcabi(Probe.java:354)
at com.ca.cabi4uim.Probe.initOnTimer(Probe.java:702)
at com.nimsoft.nimbus.NimProbe.doForever(NimProbe.java:418)
at com.ca.cabi4uim.Probe.run(Probe.java:894)
at com.ca.cabi4uim.Probe.main(Probe.java:123)

Environment

23.4.5

Cause

several JI* tables with foreign key constraints failed to delete 


Resolution

  1. Delete the JI* tables manually.
  2. Install robot_update 23.4.5
  3. Copy the certificate.pem to the robot.
  4. Add the cryptkey = <file path> to the robot.cfg
  5. Deploy java_jre 2.25 (This package can be found on support.nimsoft.com under the archive.)
  6. Install wasp 23.4.4.2 (this package can be found on support.nimsoft.com under archive, then "previous versions" tab.)
  7. Set data_engine path
  8. Wait for port and pid
  9. Deploy cabi 23.4.5

Additional Information