Unable to log In to vCenter UI due to continuous opening of vRealize/Aria Tabs

Products

• VMware vCenter Server

Issue/Introduction

Users observe upon logging into vCenter UI triggers multiple browser tabs to open, referencing vRealize or Aria, despite no such plugins being installed.

• The issue occurs across multiple browsers.

• Behavior does not occur in private/incognito browsing mode, indicating a browser-side caching issue.

Resolution

Note: If the vRealize/Aria plugin is installed, refer to KB 380448 - vRealize/Aria Plugin Causing Multiple Tabs to Open

If the plugin is not installed and multiple tabs continue to open in vCenter, please follow the below mentioned steps:

1. 1. Sign out of vCenter and close the browser.

   2. Reopen the browser.

   3. Clear the browser cache following the instructions for your browser:

      • Google chrome

      • Internet Explorer

      • Firefox