Jobs is stuck in starting state on Aix

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Article ID: 40982

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Updated On:

Products

CA Workload Automation AE - Business Agents (AutoSys) CA Workload Automation AE - Scheduler (AutoSys) CA Workload Automation Agent

Issue/Introduction

Environment:  

CA Workload Automation Agent for AIX 32-bit

Version R11.3, Service Pack 1, Maintenance Level 1, Build 413

 

Cause:

The spool file contained the following error

cybspawn: unable to obtain the message queue ID. errno:13 Reason:The file access permissions do not allow the specified action.

The problem was due to the fact that the /opt/CA did not have valid permissions for the world 

 

drwxr-x--- 6 root system 256 Apr 12 18:12 /opt/CA 

The ‘/opt/CA’ is a folder and it needs execute permission to be browseable

x bit for directory is also called as search bit. Actually, it enables you to access the inodes of the files listed inside the folder. So if you want to access spool folder then you must have search access on every parent folder.

 

Resolution

Granting execute permission on /opt/CA resolves this problem

chmod 755 /opt/CA 

 

Additional Information: 

Please refer the following link for additional information on file and folder permissions

https://www.ibm.com/support/knowledgecenter/ssw_aix_71/com.ibm.aix.cmds1/chmod.htm

 

 

Environment

Release: ATSYHA99000-11.3.5-Workload Automation AE-High Availability Option
Component: