Task quick create no responsive on Task grid
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Task quick create no responsive on Task grid

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Article ID: 409767

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

Unable to create a task on the project grid, if no tasks exist and the task name has got a default value.
Bowser freezes also with the Show Expandable Tree enabled when creating tasks if the name field has got a default value.

STEPS TO REPRODUCE

  1. Go to administration > Studio > Objects > Task object
  2. Edit the Name field and add a default value: New Task
  3. Go to MUX > Projects and create a new project 
  4. Go to the Tasks module > Grid view
  5. Click on the + icon to create a new task

Expected Results: The task to be created successfully
Actual Results: The + icon is unresponsive and task is not created

  1. Go to the Task Timeline view and create a task using the + icon
  2. Task gets created successfully.
  3. Go to the Grid view
  4. Create a new task using the + icon
  5. Task gets created successfully.
  6. View Options: Enable the Show Expandable Tree
  7. Create a new task using the + icon

Expected Results: The task to be created successfully
Actual Results: The + icon is unresponsive and browser freezes

Environment

Clarity 16.3.3

Cause

This is caused by DE175579

Resolution

This is fixed in:

  • Clarity 16.3.3.2 (16.3.3 Patch 2)
  • Clarity 16.4.0

Workaround: Remove the default value from the Task Name field