Failed to load the SSP UI when accessing from Security tab on NSX UI

Products

• VMware vDefend Firewall

Issue/Introduction

When you try to access the SSP from Security tab on NSX UI, it failed to load the URL.

Environment

SSP 5.0.0

Cause

This can happen if SSP Installer VM is powered off, which causes image pull error for any pod trying to pull the container image.

Resolution

• SSP installer VM must be powered on all the time. 
• Restart the failing pods by deleting them.
  
  k -n nsxi-platform get pods | egrep -vi "Runn|Compl"
k -n nsxi-platform delete pod <pod-name from above command>
k -n nsxi-platform get pods

• Once all pods are running, access SSP from Security tab on NSX UI. It should be accessible.