New Collector added to Existing Aria Operations for Networks Deployment fails with Error "Failed to Parse provided shared secret. It can happen when wrong/partial key is specified"
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New Collector added to Existing Aria Operations for Networks Deployment fails with Error "Failed to Parse provided shared secret. It can happen when wrong/partial key is specified"

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Article ID: 409647

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Updated On:

Products

VCF Operations for Networks

Issue/Introduction

  1. Error is seen when new shared secret is using via CLI It can happen when wrong/partial key is specified


  2. Error message:

    "Failed to Parse provided shared secret. It can happen when wrong/partial key is specified"

  3. Refer to Screenshot as below:

         

Environment

Aria Operations for Networks 6.13.0
Aria Operations for Networks 6.14.0
Aria Operations for Networks 6.14.1

Cause

The CLI command used is incorrect or invalid.


Resolution

To Resolve this issue performed one of below mentioned:

1. Deploy New OVA and during deployment of the OVA use the New Shared Secret key from the AON UI to complete the collector OVA Deployment.

2. When using CLI the correct command to use used is as below:
     
    set-proxy-shared-secret <secret>
       
Note:
In above command replace <secret> with Secret key that the platform interface generates.
When using Web Console the copy paste does not work.

Additional Information