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The Gantt printing view shows several blank pages at the beginning of the print out. Blank pages are also printed out

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Article ID: 40964

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

Issue

The Gantt printing view shows several blank pages at the beginning of the print out. Blank pages are also printed out too

Steps to Reproduce

1. Create a project with a WBS that contains let say 500 tasks (This has been tested using IE 11)
2. Go to Open in Scheduler > PPM Gantt
3. The Gantt opens
4. Click on expand all tasks
5. Click on Printable View
6. Right click and select Print Preview
    Alternatively Press Alt > File > Print Preview
7. You can now see the print out

Expected: The print preview should show tasks from 1st page onwards. Gantt to be printed from 1st page onwards 

Actual: There are several blank pages at the beginning on the print preview. Blank pages are also printed out


Cause

This is caused by CLRT-79607.

 

Resolution

Only IE exhibits this behaviour for creating extra blank pages at the beginning of the print preview
Use Firefox or Chrome browsers.
After a review by Sustaining Engineering it has been decided that no changes will be done on the affected area and therefore it has now been closed

Environment

Release: ESPCLA99000-14.2-Clarity-Extended Support Plus
Component: