Cannot Delete User Directory

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Article ID: 40962

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Updated On:

Products

CA Single Sign On Secure Proxy Server (SiteMinder) CA Single Sign On SOA Security Manager (SiteMinder) CA Single Sign-On

Issue/Introduction

Problem: 

Trying to delete a user directory, the AdminUI will fail to delete saying there is references to the User directory still.

Environment:  

12.0
12.5
12.51
12.52

Cause: 

User directory still has references to the user directory so the Policy Server will not allow it to be deleted.

Resolution:

1. Use the Policy Store Reader to find out what is still referencing the User Directory.

https://communities.ca.com/thread/100333222

2. Remove the User Directory from the references found with the Policy Store Reader.

Environment

Release:
Component: SMPLC