Cannot Delete User Directory

Products

• CA Single Sign On Secure Proxy Server (SiteMinder)
• CA Single Sign On SOA Security Manager (SiteMinder)
• CA Single Sign-On

Issue/Introduction

Problem: 

Trying to delete a user directory, the AdminUI will fail to delete saying there is references to the User directory still.

Environment:  

12.0
12.5
12.51
12.52

 

 

Environment

Release:
Component: SMPLC

Cause

Cause: 

User directory still has references to the user directory so the Policy Server will not allow it to be deleted.

 

Resolution

Resolution:

1. Use the Policy Store Reader to find out what is still referencing the User Directory.

https://community.broadcom.com/communities/community-home/digestviewer/viewthread?MID=716692

2. Remove the User Directory from the references found with the Policy Store Reader.