ESXi hosts experience PSOD during HCIBench testing on vSAN ESA

Products

• VMware vSphere ESXi

Issue/Introduction

While running HCIBench on a vSAN ESA cluster, the ESXi hosts go into PSOD. The error appears when load tests are triggered after moving from vSAN OSA to ESA.

Environment

8.0 U3

Cause

The PSOD message points to a hardware error. No vSAN modules are shown in the crash screen. This indicates that the issue is related to hardware settings or compatibility, not vSAN software.

Resolution

Check the affected hosts for firmware, driver, and BIOS compatibility with vSAN ESA. Ensure they are updated to the recommended versions and settings. As the PSOD message points to a hardware fault, working with the hardware team to verify and update the configurations helps fix the issue.