OSPF Interface Elements Name

Products

• CA eHealth

Issue/Introduction

 

Issue:

 

 OSPF interface element  Name is not getting updated even after manual and scheduled Auto-discovery. 

 

Environment:  

 

eHealth 6.3.1.06 on Windows 2008

 

Cause: 

 

For OSPF elements, they use two index file: index1 and index2. While eHealth creates config for OSPF elements, it thinks that OSPF elements are interface elements; so, it uses index1 to find description in ifTable and add to OSPF elements' configurating if exists. Then, because the customer sets parameter: NH_DISCOVER_IF_DESCR_IN_NAME=Yes, eHealth uses ifDescr for OSPF elements if ifDescr exists. 

 

Workaround:

 

There is hotfix for 6.3.1.06 and fix in ehealth 6.3.2.13

 

steps:

 

1. Back up and replace the file: NH_HOME/bin/sys/finder.tcl with the fix file.

 

2. Rediscover the device to update element name.

 

Note: The hot-fix is ONLY used for eHealth6.3.1.06 D0

 

 

 

Additional Information:

 

Rally Defect ticket DE155260

 

 

 

Environment

Release:
Component: EHDISC