Error "Failed Adapter install failed" after step 11 of 14 when installing Management Pack for VMware Live Site Recovery version 9.0.3
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Error "Failed Adapter install failed" after step 11 of 14 when installing Management Pack for VMware Live Site Recovery version 9.0.3

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Article ID: 409267

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Updated On:

Products

VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

  • VMware Live Site Recovery (previously Site Recovery Manager/SRM) in the environment has recently been upgraded to version 9.0.3 which requires VMware Cloud Foundation Management Pack for VMware Live Site Recovery version 9.0.3 for compatibility.
  • When trying to upgrade or install the management pack in Aria Operations 8.18, an Error is received after Step 11 of 14 - Applied Adapter Pre Script. The status is "FailedAdapter install failed.
  • The following error is seen in the /storage/vcops/log/analytics-[uuid].log and/or view-bridge.log
    ERROR [DistTaskDistributedTaskInstallUninstallAdapters]  com.integrien.alive.controller.DistributedTaskInstallUninstallAdapters.describeInstalledAdapters - Describe failed: Exception: Could not construct adapter describes.


Environment

VMware Aria Operations 8.x

Cause

VMware Cloud Foundation Management Pack for VMware Live Site Recovery version 9.0.3 requires VMware Cloud Foundation Operations 9.0.0.0

Resolution

Upgrade the VMware Aria Operations 8.x cluster to VMware Cloud Foundation Operations 9.0.0.0

Additional Information