Symantec VIP Administrator Group Mapping Error. Unable to save settings.
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Symantec VIP Administrator Group Mapping Error. Unable to save settings.

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Article ID: 409219

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Updated On:

Products

VIP Service

Issue/Introduction

After copying the User Store settings from another VIP Enterprise Gateway, receiving error when attempting to add or edit the VIP Administrator Group Mapping: 

"Invalid VIP Administrator Group Mapping Form. The Container DN is not a sub-container of the BaseDN."

Environment

Symantec VIP Enterprise Gateway Server

Cause

Administrator AD group is not within the BaseDN for the User Store Filter.

Resolution

Ensure the Administrator Group Membership objects are underneath the BaseDN and that the "test" Administrator qualifies for the User Store and Administrator LDAP filters.

Additional Information

Knowledge Base article for configuring User Store filter can be found here:  https://knowledge.broadcom.com/external/article?articleId=163791