Unable to add a cloud account on VCF Automation for VM Apps org

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

Adding a cloud account in VCF Automation gives a red banner with the error message "The specified vCenter or NSX Manager is already associated with an existing region and cannot be reused. To use it in a VM Apps organization, ensure the vCenter or NSX Manager is not assigned to any region."

Environment

VCF Automation 9.0.0

Cause

This issue occurs if the vCenter endpoint is already in use by any All Apps organization in VCF Automation.

Resolution

In VM Apps organization, use a vCenter endpoint that is not used by any All Apps organization or if the All Apps organization is not required, it can be deleted by following the documentation Delete a VCF Automation Organization.

When creating a new organization, consider the following key points:

• Multiple Organization for All Apps can share the same vCenter and NSX Managers. Each Organization will get their resource allotment through the Region Quota.
• Organization for All Apps and Organization for VM Apps cannot share the same vCenter or NSX Manager.
• Two VM Apps Organization cannot share the same vCenter or NSX Manager.